Question 1

How much do IB tutoring bundles cost?

Accepted Answer

IB Doctor tutoring costs £52.50-70 per hour depending on bundle size. Bundles range from £210 (3 hours) to £5,250 (100 hours). Larger bundles offer better value with lower per-hour rates.

Question 2

What's included in every tutoring bundle?

Accepted Answer

Every IB Doctor bundle includes 1-to-1 tutoring with a 40+ point IB graduate, 24-hour tutor matching, flexible scheduling, progress tracking, and a first session money-back guarantee. No hidden fees.

Question 3

What if I need help with multiple subjects?

Accepted Answer

Each bundle is dedicated to one subject, so your tutor can focus entirely on your goals. If you need support in multiple subjects, simply add a bundle for each - many students do this to cover both their HLs and key assessments like Extended Essay, IAs, and ToK.

Question 4

Can I buy more hours after finishing my bundle?

Accepted Answer

Absolutely. You can purchase additional bundles at any time. If you'd like to continue with the same tutor, just let us know and we'll ensure continuity. Many students start with a smaller bundle and upgrade based on their experience.

Question 5

Do tutoring hours expire?

Accepted Answer

IB Doctor tutoring hours are valid for 12 months from purchase. Larger bundles can receive extended validity. Unused hours can be transferred to siblings also studying the IB.

Question 6

How does IB tutor matching work?

Accepted Answer

Complete a 2-minute onboarding form about your subjects, goals, and availability. IB Doctor hand-matches you with a verified 40+ point tutor within 24 hours. You receive their profile before your first session.

Question 7

How quickly will I be matched with a tutor?

Accepted Answer

IB Doctor matches students with tutors within 24 hours on weekdays (48 hours on weekends). Most students are matched same-day based on subject and availability requirements.

Question 8

What qualifications do your IB tutors have?

Accepted Answer

All IB Doctor tutors scored 40+ points on their IB Diploma. They attend top universities like Oxford, Cambridge, and Ivy League schools. Every tutor is verified, interviewed, and trained.

Question 9

Can I choose my own tutor?

Accepted Answer

We handle matching to ensure you get a tutor who genuinely fits your needs: subject expertise, teaching style, and availability. However, if you have specific requirements (e.g., same gender, specific accent, particular university background), mention it in your onboarding form and we'll accommodate where possible.

Question 10

What if I don't like my matched tutor?

Accepted Answer

If you're not happy with your tutor, IB Doctor will rematch you with a different tutor at no extra cost. Most students love their first match, but free rematching is always available.

Question 11

What is the First Session Guarantee?

Accepted Answer

IB Doctor's First Session Guarantee offers zero risk. If unsatisfied after your first session, get a free tutor rematch or full refund within 24 hours. No questions asked.

Question 12

How do I claim a refund under the guarantee?

Accepted Answer

Simply email hello@ibdoctor.co.uk or submit a support request within 24 hours of your first session ending. Explain briefly why you weren't satisfied, and we'll process either a free tutor rematch or a full refund within 5 working days. We handle every case personally.

Question 13

Can I get a refund after multiple sessions?

Accepted Answer

The First Session Guarantee specifically covers your first session. After that, refunds are handled on a case-by-case basis. If you're experiencing issues with your tutor at any point, contact us. We'll always try to find a solution, whether that's a rematch or credit for unused hours.

Question 14

Is the guarantee really 'no questions asked'?

Accepted Answer

Yes. While we appreciate brief feedback to help us improve, you don't need to justify your decision. If you say you weren't satisfied, we'll honor the guarantee. We're confident in our tutors, which is why we can offer this. Very few students ever need to use it.

Question 15

How do I book sessions with my tutor?

Accepted Answer

Once matched, you'll have access to a scheduling system where you can book sessions based on both your and your tutor's availability. Most students set up recurring weekly sessions, but you can also book ad-hoc sessions as needed.

Question 16

How long are IB tutoring sessions?

Accepted Answer

IB Doctor sessions are typically 1 hour but can be 90 minutes or 2 hours. Bundle hours are flexible-book shorter frequent sessions or longer intensive ones based on your preference.

Question 17

What if I need to reschedule a session?

Accepted Answer

Rescheduling is easy. Just give your tutor at least 24 hours notice through the scheduling system. Last-minute cancellations (under 24 hours) may count against your bundle hours, but we understand emergencies happen and handle these case-by-case.

Question 18

What timezone do tutoring sessions use?

Accepted Answer

Our tutors are based around the world, so we can accommodate students in virtually any timezone, from East Asia to the Americas. Let us know your timezone and availability in the onboarding form, and we'll match you with a tutor who works for your schedule.

Question 19

How are online tutoring sessions conducted?

Accepted Answer

IB Doctor sessions use video calls with screen sharing and digital whiteboards. Sessions are recorded for later review. You receive a link before each session.

Question 20

What IB subjects do you offer tutoring for?

Accepted Answer

IB Doctor covers all IB Diploma subjects: Maths, Sciences, Humanities, Languages, and Arts. We also specialize in Extended Essay, Internal Assessments (IAs), and Theory of Knowledge (ToK).

Question 21

Can tutors help with my Extended Essay?

Accepted Answer

IB Doctor offers comprehensive Extended Essay support: topic selection, research questions, structure, methodology, drafting, and feedback. Most students use 5-10 hours for complete EE guidance.

Question 22

Do you offer Internal Assessment (IA) help?

Accepted Answer

IA support is included in all IB Doctor bundles. Tutors help with topic selection, experimental design, data analysis, and writing while maintaining academic integrity.

Question 23

Can you help with Theory of Knowledge (ToK)?

Accepted Answer

Yes! ToK can be confusing, but our tutors are experienced at helping students understand knowledge frameworks, structure ToK essays, and prepare for ToK presentations. We'll help you develop genuine philosophical arguments rather than just ticking boxes.

Question 24

Do you offer exam preparation?

Accepted Answer

IB Doctor's Assessment Bundle (20 hours) is designed for exam prep. Tutors cover syllabus gaps, exam techniques, and past papers. Students see an average 2.3 grade improvement.

Question 25

How can I contact IB Doctor?

Accepted Answer

The fastest way is email: hello@ibdoctor.co.uk. You can also use our contact form for sales enquiries, our support page for existing student issues, or send us a WhatsApp message. We typically respond within 4-6 hours during business hours (GMT).

Question 26

What are your support hours?

Accepted Answer

Our team operates during UK business hours (roughly 9am-6pm GMT), but we monitor urgent messages outside these hours. For existing students with urgent issues, we aim to respond within 4 hours. Non-urgent enquiries are typically answered within 24 hours.

Question 27

I'm not sure which bundle is right for me. Can you help?

Accepted Answer

Absolutely! Use our contact form to tell us about your situation: your subjects, goals, timeline, and any concerns. We'll respond with a personalized recommendation. There's no obligation, and we're happy to answer any questions before you commit.

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